Mission/Vision & Shared Values

Mission / Vision

We are committed to provide cost efficient and effective services that will enhance
the greatest possible value to our customers, thereby gaining and holding their respect and loyalty.

 

 

 

Company Shared Values

 

Our success as a company and as individuals depends on committing to our shared values in our daily activities. It forms the foundation of our business relationships with each other, our customers, partners and suppliers. We use EXPLORER Shared Values to direct our behavior and guide our decisions as we drive to achieve our business objectives.

  • Customer service
  • Performance
  • Respect & Teamwork
  • Adaptability and Continuous Improvement
  • Trustworthiness

CUSTOMER SERVICE: Passion for our Customers and Their Success

We genuinely care about our customers and are dedicated to serving them well. We learn their industry; understand their specific goals and objectives provide logistics solution based on their need. We must always respond with a sense of urgency. And we must strive to develop long-term relationships by consistently delivering quality, being flexible and responsive. We must always aim to meet or exceed our customer’s expectations.

PERFORMANCE: Commitment to Performance Excellence

We commit to high performance in all functions. We must take personal ownership for the success of our company and work together to continuously improve and achieve best-in-class performance. We must deliver the highest quality service to our internal and external customers. And we realize that profitable growth is the means to support our innovation and developments for our customers, as well as reward the performance of employees.

RESPECT & TEAMWORK: Respect for Each Other; Work as a Team

We base our working relationships upon trust and respect and recognize the contributions of every employee. We value the unique qualities, abilities and perspectives each person brings to a challenge or opportunity, and we also know that as a team we can achieve together what would remain out of reach for us individually. And we communicate openly and candidly with each other and extend our respect and team spirit to customers, partners and suppliers.

ADAPTABILITY & CONTINUOUS IMPROVEMENT: Driven to Continuously Improve

We must always be driven to adapt, innovate and continuously improve on how we work. Throughout our history, EXPLORER’s ability to learn and build from experience from different logistics scenarios has defined our company and will drive our success now and in the future.

TRUSTWORTHINESS: Highest Standard of Trust

We must act ethically and with trustworthiness in our day to day work. We must keep our commitments, admit our shortcomings and learn from our experiences. We are accountable for what we achieve and how we achieve it. We know our reputation is directly affected by the conduct of each and every employee and we strive to ensure the EXPLORER name remains worthy of trust.